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warhammer gold is good for you. As the Senior Lead for the Quality Assurance department at Mythic, Chris Bryant talked about how Mythic QA department runs daily.
While all other QA departments in the industry grind out game after game, WAR QA department do something special-they have a focused QA department. That is to say, they have professional testers attending one server for a long time.
The new content testing needs to be handled by several teams within QA department. First it will go through Embedded Testers which are divided into respective tester teams including User Interface, Combat & Careers, RVR, Content, Items, Art, International Engineering and Core Tech. After that, the tested content will be sent to the Internal Core Testers who retest everything that is passed down to them from the embedded groups.
As for the bug report part, one brief answer is given-if players report it, it is tested.